In the next portion, if you are a member of numerous Harmony companies, you can set the default Business that should open up when you log in towards the Harmony Portal. Make use of the dropdown to established the desired default organization.
Jitbit Helpdesk will come bundled with no cost iOS and Android mobile ticketing apps. They are really exceptionally speedy even on slow connections and come with all People terrific support desk attributes. And, much like the desktop version, they’re unbelievably properly built.
iOS application + Android app + Cellular World-wide-web UI - no cost cellular applications moreover the cell-optimized World wide web-UI that actually works on any monitor through a mobile browser.
You could entry Harmony Portal cloud applications with the newest versions of those supported browsers:
Logging requests from a computer, smartphone or Every other gadget that supports email or World-wide-web-browsing.
Sadly, yes. All rooms are public in this beta version. But once somebody's joined - the app would not Allow anybody in. Also you could increase some far more random stuff on the URL-hash and cargo the website page again to really make it harder to guess.
Distant assist software package that assists aid brokers hook up with buyers' computers remotely and assist in solving technological troubles.
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The main screen of the help desk computer software encompasses a powerful grid showing all the data on the present tickets. You can easily form and filter the requests, review the current figures and even carry out "bulk" functions with out leaving the site.
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