Jitbit includes a developed-in Know-how Base, report builder and an asset management module that tracks your company's computers and community equipment.
The primary monitor of the assistance desk computer software encompasses a effective grid displaying all the information on your own present tickets. You can certainly sort and filter the requests, assessment The present studies and also accomplish "bulk" operations devoid of leaving the web page.
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Join client experience apps, automate workflows, and centralize crucial customer information for only one supply of fact.
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A consumer generates a ticket using the self-services portal, the Reside-chat widget on your site or by sending an e-mail into a guidance mailbox.
All KB articles (like tech-only article content) are despatched on the OpenAI API to ensure we can utilize it to deliver responses.
"Make contact with us" widget for your site/app - with only one line of JavaScript you can increase a good hunting "assistance" popup to all your internet site internet pages. Reside-chat with your web site guests and archive conversations as tickets.
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Management Console: Jitterbit's Net console where you can regulate your integration initiatives and execute administrative capabilities connected to your Corporation.